Shipping & Handling

WE MIGHT BE SLOW IN SOME WAYS, BUT WE SURE DO SHIP FAST!

Here at Orangatang we take pride in getting your order out fast. All orders are processed immediately. Most ship same day!

COVID-19 SHIPPING UPDATE

  • We are shipping daily (Monday-Friday).
  • Orders are currently expected to process in 3-7 business days.
  • Shipping services are currently experiencing longer-than-usual delivery times.
  • Many USPS air deliveries are now being shipped by ground instead, resulting in delays. We are unable to control which packages are subject to these changes. Shipping progress updates may also be delayed.
  • UPS has suspended delivery timeframe guarantees for all service (ground and air) as of March 30th.

U.S. ORDERS

  • All shipments start their journey from beautiful Culver City, California.
  • Shipping rates are displayed during checkout before you place your order. 
  • We ship with UPS and USPS. If you enter a PO box as your shipping address, we will automatically ship with USPS.
  • Tracking information will be automatically emailed to you after your order ships.
  • Orders must be placed by 9am (Pacific Standard Time) to ship same day. Orders placed after 9am on a business day or on a weekend/holiday will ship out the following business day. Please see COVID-19 SHIPPING UPDATE above.
  • We offer a FREE GROUND SHIPPING option for all orders over $65.

INTERNATIONAL ORDERS

  • All shipments start their journey from Culver City, California.
  • Shipping rates are displayed during checkout before you place your order. 
  • IMPORTANT - Import duties and taxes may be due. Please track carefully and expect instructions from the carrier.
  • Tracking information will be automatically emailed to you after your order ships.
  • Orders placed by 11am PST on a business day will ship out the same day. Orders placed after 11am PST on a business day or on a weekend/holiday will ship out the following business day. Please see COVID-19 SHIPPING UPDATE above.

ALL ORDERS

Please note it is your responsibility to provide a safe location for parcel delivery.

Depending on your address, carriers may offer both free and paid services including:

  • Receive proactive delivery alerts
  • Manage your deliveries with a delivery planner
  • Authorize shipment release
  • Reroute and reschedule deliveries
  • Provide delivery instructions to your driver
  • Leave your package with a neighbor

The carrier will likely deny a claim for lost or stolen parcels if you do not provide a safe location for delivery or use their free delivery services. Please refer to the carrier tracking page for options.

INTERSTELLAR ORDERS

  • All shipments start their journey from Earth.
  • Shipping rates are astronomical. 
  • We ship with SpaceX exclusively.
  • Orders will ship out the next available launch date. 
Loaded Shipping & Handling